Policy
Terms of Service
By placing an order on Smart Stitch, you agree to these terms.
Last updated August 2026
Orders
All orders are subject to availability. In the rare case an item is out of stock after you order, we'll contact you and cancel that item with no charge. We may cancel orders that appear fraudulent or that fall outside our delivery area.
Pricing
All prices are in Indian Rupees (₹) and are inclusive of applicable taxes. The price you see at checkout is the price you pay. We try to keep everything accurate, but if a genuine pricing error occurs we'll let you know before dispatch.
Payment
You may pay for an order in one of two ways, chosen by you at checkout. Online payment is collected through our payment partner by UPI, credit card, debit card, net banking or wallet; your card and banking details are handled by that partner and are never stored by us. Cash on Delivery means you pay the delivery agent in cash when your order arrives. Where store credit is applied to an order, it reduces the amount payable, and only the balance is charged or collected.
Delivery area
We currently deliver to Prayagraj, Uttar Pradesh only.
Returns & exchanges
Returns and exchanges are accepted within 48 hours of delivery, as described in our Returns & Exchanges policy.
Your account
You're responsible for keeping your account and mobile number secure. Please give accurate delivery details so your order reaches you without delay.
Governing law
These terms are governed by the laws of India, and any disputes are subject to the courts of Prayagraj, Uttar Pradesh.
Contact
Questions about these terms? Reach us on WhatsApp at +91 92500 26163.