Policy

Terms of Service

By placing an order on Smart Stitch, you agree to these terms.

Last updated August 2026

Orders

All orders are subject to availability. In the rare case an item is out of stock after you order, we'll contact you and cancel that item with no charge. We may cancel orders that appear fraudulent or that fall outside our delivery area.

Pricing

All prices are in Indian Rupees (₹) and are inclusive of applicable taxes. The price you see at checkout is the price you pay. We try to keep everything accurate, but if a genuine pricing error occurs we'll let you know before dispatch.

Payment

Orders are paid by Cash on Delivery — you pay the delivery agent in cash when your order arrives.

Delivery area

We currently deliver to Prayagraj, Uttar Pradesh only.

Returns & exchanges

Returns and exchanges are accepted within 48 hours of delivery, as described in our Returns & Exchanges policy.

Your account

You're responsible for keeping your account and mobile number secure. Please give accurate delivery details so your order reaches you without delay.

Governing law

These terms are governed by the laws of India, and any disputes are subject to the courts of Prayagraj, Uttar Pradesh.

Contact

Questions about these terms? Reach us on WhatsApp at +91 92500 26163.